` Business Services for Hospitality – HRCT

Business Services for Hospitality

Hospitality, Hotel and Motel Solutions

 

HRCT provides Hospitality, Hotel and Motel Solutions that will integrate with your current system, and we provide Property Management Systems (PMS) and support.

 

hospitality phone systemsHRCT offers the latest technology solutions for hospitality, hotel and motel businesses through enhanced telephony, unified communications and Property Management Systems (PMS). This system connects hospitality employees and customers to provide the best in customer service. From IP telephony solutions, desk phones and unified communications, HRCT has the communication tools and features to keep your hotel, motel or hospitality business connected. Top brands such as PhoneSuite, Avaya and Samsung provide industry-leading technology to provide the best possible solution for your business to communicate efficiently with your guests.

Today’s advanced hospitality system is Internet Protocol (IP) based, replacing traditional telephony. Many times, a business may be able to migrate their current equipment to the new system. This changeover enhances the experience for hotel management, employees and guests and can reduce the time before a positive return on investment (ROI) is seen.

Call us now to find out how we can take your hospitality communications to the next level. (757) 399-3350

Many businesses in the hospitality industry will notice an increase in more reservations, more efficient operation of the hotel and enhanced customer satisfactions when they upgrade to IP telephony, unified communications and a Property Management System such as PhoneSuite.

 

Benefits to you include:

Communication solutions that are scalable to the size of your hotel, motel or hospitality business, whether small, big or mid-size. Call us to find out about our small business telephone systems.

  • Voice, video, data and web communications that keep your team communicating anywhere they go.
  • With Unified Communications, one main number is used thus eliminating the confusion, security concerns and crisis management issues with multiple numbers.
  • Simplicity and efficiency in business telephone solutions that can help you reduce operational costs.
  • With mobile devices, you will be able to take customer service to a whole new level and save time. Employees will know guests’ requests regardless of where they are on your property and thus eliminate the need to go to the front desk or a manager’s office for assignments first.
  • Security across your network.
  • Data networking solutions.

 

Benefits for your guests include:

  • Booking and checking in and out will be a breeze for your guests when using a Property Management System such as PhoneSuite or utilizing your existing PMS currently in place.
  • property management systemMobile collaboration for the best possible guest experience. Your hotel will be able to connect to all kinds of devices and provide features such as applications that allow guests to set their own wake-up calls and order room service on their smartphone and/or tablet.
  • Unified communications will enable guests to utilize not only a phone but also Wi-fi and a concierge that is virtual.
  • Access via smartphone or tablet to VIP amenities for all guests and collaboration tools for business guests.
  • The ability to create better customer service experiences with click to chat, call or video chat on computers and devices.
  • Security across your network.

 

It can be hard for hospitality, hotel and motel businesses to get ahead with so many choices for guests. Couple that with meeting the needs of your guests and managing your property and employees, it is critical for your business to operate at a higher efficiency. Make each guest’s stay with you the most enjoyable experience possible through lightning fast customer response time and enhanced technological amenities.

Call us now to find out how we can take your hospitality communications to the next level. (757) 399-3350

 

Integration with Property Management Systems (PMS) has grown in significance in the hospitality industry, mainly because of online booking. The following are all part of the PMS:

  • Processing the reservation
  • Handling check-in
  • Generating the key card
  • Setting up payment
  • Tracking guest charges
  • Monitoring housekeeping to determine when rooms are ready
  • Keeping track of repeat guest preferences

 

Hospitality solutions connect to the PMS through specifically designed middleware for the hospitality industry. Connecting your communication systems to your Property Management System will introduce you to a wide range of benefits.

  • Personalizing guest services
  • Gathering information
  • Arranging wake up calls
  • Refining housekeeping productivity

 

HRCT provides Hospitality, Hotel and Motel Solutions that will integrate with your current system, and we provide Property Management Systems (PMS) and support.

 

Call HRCT now to find out how we can take your hospitality communications to the next level. (757) 399-3350

 


 

HRCT provides quality business telecommunications solutions, like Hospitality, Hotel and Motel Solutions and Business Telephone Systems to companies and organizations throughout the United States, Mid-Atlantic and the Hampton Roads Virginia cities of Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News and Hampton, north into Williamsburg and south into the Outer Banks of North Carolina.  HRCT keeps your company connected. 24 Hour Emergency Service Available. Call today 757-399-3350.

 

Sources: thinkingphones.com, phonesuite.com, avaya.com

Images courtesy of FreeDigitalPhotos.net by Stockimages (hotel) and Imagery Majestic (business phone).