As your business grows, so will the need to update your equipment to ensure that you can offer your clients and customers the professional service they require at a reasonable turnaround. The challenge with operating a business that relies upon Internet and computer connectivity is that new innovations tend to appear faster than many of us can keep up! If you are currently in the market for a new business telephone and Internet system, you will want to work with a company that stays on the pulse of the digital age and is available for training and troubleshooting.
Typical services your communications provider will offer your may include:
- VoIP Telephone Installation – VoIP, or voice over IP, is a popular solution for businesses interested in integrating their phone systems with their existing or upgraded Internet. With a VoIP telephone setup, all telephone communication is handled via the Internet rather than through phone lines. This means that your business could save money in the long because there will be less cabling involved.
- Data Security Services – Business IT solutions will provide you with sound, quality data protection, enabling you to work worry-free. This will include installation and updating of virus software across the network, services to back up your data, and anti-hacking measures.
- E-Mail Services – E-mail is important to your business, and working with an IT company allows you to obtain an efficient e-mail service that blocks unwanted junk messages from your company inboxes. Employees should also be able to access mail via mobile devices when they are off-site.
- Internet Conferencing – Thanks to video conferencing, your business can expand as you shorten the distance between you and out of town clients. Quality conferencing makes for crystal clear video and sound as you conduct business via online video.
- Network Design – If you have ideas beyond cookie-cutter business Internet setups you may find that a custom integration for your company works best. You will want to consult with an IT company to learn about your options.
The IT company you choose should also be adept at handling emergency outages, periodic inspections of your company’s firewall and virus applications, and regular data restores in the event of problems. Especially if your data resides on your own server, you want a company that can take care of any related repairs. The more work done online by your business, the more crucial an IT company is to keeping it running.
Kathryn Lively is a freelance writer specializing in articles on Norfolk business Internet services and Norfolk business telephone services.