by Sid Cervarich, Vice President of Sales at HRCT
When it comes to choosing a business telephone system there are many things to consider.
Do you want your business telephone system on the premises?
Do you want to outsource your phone system to a hosted phone services company?
How to Choose between an On-Premise Phone System and Hosted Phone Services
There are a few questions to ask yourself to determine what kind of phone system is the best fit for your business telephone needs.
How many people does your business employ?
If your business is small, a hosted phone system will generally give you a lower cost solution. You won’t have to worry about learning and maintaining a complicated phone system. The hosting company will provide all the services you need for your phone for a monthly fee.
Does your business have an IT team on site that can operate and maintain an on-premise phone system?
If your business already has an IT team, an on-premise phone system may be the best fit because you won’t have to pay a monthly fee for someone else to run your system.
What features do you need?
When choosing a hosted phone system or an on-premise phone system you will need to look at the features you want, and then determine which system will offer the features at an affordable cost. This will depend on the particular phone system or hosted phone services.
Advantages of hosted phone services
- A hosted phone system is cheaper to install.
- There is less training involved for the staff on a hosted phone system since your staff won’t have to learn the technological aspects of the phone system. You won’t need a tech team to operate it.
- You don’t have to worry about maintenance. The hosted phone system has several back-ups which will prevent your business telephone from going down. However, in the rare case that the system goes down, the hosting company will generally take care of the problem with no cost to your company.
- The phone system will automatically update.
- There is customer service available for questions about your phone system.
- As your business grows you can select more features to grow with your company.
Advantages of an on-premise phone system
- You don’t have to pay a monthly operating cost to an outside company with an on-premise phone system, which also means there is no risk of fee increases.
- You have complete control over your phone system and can switch features and solutions as quickly as you want.
- You will know your phone system’s capabilities.
- The phone system can be updated via internet downloads frequently at no charge giving even more capabilities than you may have had when it was first installed.
- There is customer service available for questions about your phone system.
- As your business grows you can select existing features for most business requirements which will facilitate the growth of your company.
Most current on-premise phone systems avail businesses the luxury of using VoIP, digital and analog technology based on what best serves your business needs.
HRCT can discuss your business’s needs and recommend either an On-Premise Phone System or Hosted Phone Services that will best suit your business and budget.
Call today. (757) 399-3350
Posted by Sid Cervarich, Vice President of Sales at HRCT. Sid has over 30 years of sales and implementation experience exclusively within the greater Hampton Roads area. His range of experience includes governmental as well as commercial solutions. His preference is to provide a consultative teamwork approach to solving customer requirements.
Hampton Roads Communication Technologies (HRCT) provides quality business telecommunications solutions, like business telephones, On-Premise and Hosted Phone Service to companies and organizations throughout the United States, Mid-Atlantic and the Hampton Roads Virginia cities of Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News and Hampton, north into Williamsburg and south into the Outer Banks of North Carolina. HRCT keeps your company connected.
Call today. (757) 399-3350
Sources: invoip.com; osstelco.com; www.samsung.com/us/business/telecommunication/
Photos courtesy of FreeDigitalPhotos.net twobee (phone panel) photstock (man)