Service assurance is not a simple nicety in today’s fast-evolving work environment; it’s a basic necessity. You need reliable visibility into your sites to ensure that they’re fast enough to keep up with your digital business initiatives.
Delivering fast, secure, and uninterrupted services to your customers is essential to your organization’s success and survival. End-users will not stick around, persevering your slow sites, when there could be several better options elsewhere. To help you achieve flawless digital services delivery, HRCT has fully adopted NETSCOUT as our preferred business assurance solution.
How NETSCOUT’s ‘Focus On The Packet’ Approach Makes Site Survey Easier
We know how surveying your systems can be nerve-wracking — they are geographically dispersed and intricately interconnected. Using NETSCOUT, we shift the focus to the packets; this makes monitoring more manageable and effective.
How Does This Approach Work? Well, NETSCOUT gives us system-level visibility into all your apps and infrastructure by harnessing the intelligence in your network traffic. The platform continually obtains and processes traffic data at the source using ASI+ technology. It analyzes this information to automatically generate insights that can be interpreted and used to identify and fix low signal areas. We can even narrow down to sub-systems based on individual services. NETSCOUT can also efficiently store this data for posterity. Using these insights, we are better placed to respond to your business’s changing needs at the pace of your fundamental digital transformation initiatives.
The Tool Has Two Basic Modes:
- Survey Mode: We must be onsite to ‘survey’ the existing coverage. Once we’ve connected our laptop to your network, NETSCOUT leverages its insights to notify us of areas that don’t have enough coverage, have low signals or channel overlap.
- Planner Mode: We do need to be on-site to use this mode. It’s essentially for predicting where your access points should be/where they should be placed, and how their coverage will be.
How Will You Benefit From NETSCOUT?
- Deployment Agility: You can conveniently roll out digital business initiatives without worrying that they’ll slow down your sites. Thanks to the tool’s insightful data, we will be at the forefront of the precise adjustments needed to support these changes.
- Proactive Performance Monitoring: NETSCOUT gives us real-time visibility into your processes, complete with meaningful insights to identify and correct low signals.
For any queries or help leveraging NETSCOUT for your organization in Hampton Roads, Virginia, and Norfolk, call HRCT now at (757) 399-3350.