Expert Managed IT Services

Designed for businesses in Virginia, our services go beyond simple IT solutions to provide expert support, proactive maintenance, and unmatched reliability.

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Why Choose HRCT as Your Managed Service Provider?

We understand that managing business technology can be overwhelming. That’s why HRCT provides comprehensive managed IT services to ensure your systems are always reliable and secure. With over 35 years of experience, we’ve built a reputation for delivering IT solutions that fit your Virginia business perfectly. We’ve dedicated our time to refining our skills, processes, and offerings to deliver solutions that truly make a difference for your business.

Key Benefits You’ll Love

  • Proactive Monitoring and Maintenance: Say goodbye to unexpected downtime with our 24/7 monitoring and regular preventative maintenance.
  • Customizable IT Solutions: Get a service package tailored to meet your business’s unique needs.
  • Expert Team on Your Side: Access a team of seasoned IT experts who are certified and always ready to help you solve complex tech problems.
  • Cost-Effective Support: Save costs through scalable solutions that eliminate the need for a full in-house IT team.

What Our Managed IT Services Include

 

Below is a breakdown of the key services HRCT offers. Some are part of our standard plan, while others can be added based on your organization’s needs. During onboarding, we’ll help you choose the right combination to ensure your business stays secure, productive, and compliant.

Cybersecurity Protections

Robust security measures to safeguard your business from evolving cyber threats.

  • Managed Detection and Response (MDR): Real-time monitoring and threat response to detect and neutralize cyber threats before they cause harm.
  • Advanced Email Protection: Filters and blocks malicious emails, helping prevent phishing attacks that could compromise sensitive data.
  • Managed Hardware Firewall: Professionally managed firewall that protects your network perimeter from unauthorized access and external threats.
  • Privileged Account Management: Controls and monitors access to critical systems by managing high-level user credentials securely.
  • Mobile Device Management & Protection: Keeps your mobile devices secure and compliant to protect against unauthorized access.
  • Encryption for Data-at-Rest and In-Transit: Ensures that sensitive data is protected while stored and during transmission.
  • Multi-Factor Authentication (MFA): Adds a second layer of security to user logins, significantly reducing the risk of account breaches.

Proactive IT Services

Stay ahead of problems with ongoing monitoring and strategic planning.

  • Monitoring & Software Patching: Continuous system oversight and routine updates to keep your environment secure and up to date.
  • Backup and Disaster Recovery (BDR): Protects your data with secure backups and enables fast recovery after outages or disasters.
  • Preventative Maintenance Program: Regular system cleanups and optimizations to reduce downtime and extend hardware lifespan.
  • Vulnerability Management: Identifies and remediates weaknesses in your systems before they can be exploited.
  • Firewall Configuration Reviews: Routine audits of firewall rules and settings to ensure maximum security and efficiency.
  • Cybersecurity Training & Phishing Tests: Educates your team on safe practices and simulates phishing attempts to improve awareness.
  • Virtual CIO / Technology Strategy Services: Strategic guidance to align your technology investments with long-term business goals.

Compliance Services

Support for meeting complex regulatory requirements with confidence.

  • Governance, Risk, and Compliance (GRC) Platform: Centralized tools to manage risk, enforce policies, and track compliance activities.
  • Fractional CISO Services: Access to high-level cybersecurity leadership without hiring a full-time Chief Information Security Officer.
  • Policy & Procedure Creation: Development of IT and security policies tailored to your industry and regulatory needs.
  • Gap Assessments: Comprehensive reviews to identify where your current practices fall short of compliance standards.
  • Risk Assessments: Evaluates potential threats and vulnerabilities to help you mitigate risks effectively.

End User Tools & Management

Streamline day-to-day operations and improve user experience.

  • Corporate Password Manager: Securely stores and manages user credentials to reduce password-related breaches.
  • Self-Service Password Reset: Allows users to reset their own passwords securely, reducing IT help desk load.
  • Office 365 Management: Securely manage Office 365 on all devices across your organization.

Included IT Support
 

Reliable, responsive support to keep your team running smoothly.

  • Remote Help Desk Support: Fast, expert assistance for resolving technical issues without needing an on-site visit.
  • Onsite Support as Needed: Local, hands-on help for hardware issues, installations, or complex problems.
  • New User Setup: Complete onboarding services, including email, software, and device setup for new team members.
  • Workstation Replacement & Deployment: Planning and installation of new devices to ensure a seamless transition and minimal disruption.

What Our Clients Say

It is always a pleasure to work with HRCT. Everyone is super nice and knowledgeable. We have been using this company for the past 27 years…

– Patty M.

Jon and Grayson were helpful and patient with me when it came to troubleshooting my printer problem and answering any of my questions.

– Blake E.

FAQs About HRCT’s Managed IT Services

What industries do you work with?

We work with a variety of industries, including healthcare, legal, manufacturing, and retail. Our customized packages ensure we meet the unique technological demands of your industry.

How quickly can you respond to issues?

We guarantee rapid response times and offer 24/7 emergency service for critical issues.

Why should I choose HRCT over in-house IT?

HRCT offers cost-effective, scalable, and expert-led IT solutions that eliminate the hidden costs and limited expertise of in-house IT teams.

Can you assist with compliance requirements?

Yes! We help businesses ensure compliance with standards like HIPAA, PCI, and CMMC by implementing robust IT security protocols.

Your All-in-One Managed IT Partner

HRCT isn’t just another managed service provider in Virginia—we’re your all-in-one technology partner, dedicated to keeping your business connected and productive. Voted #1 in IT and Telephone Services in Norfolk, Hampton Roads, and Virginia Beach, we pride ourselves on delivering tailored solutions that meet the unique needs of businesses across Virginia.

From reliable IT support and cutting-edge phone systems to proactive maintenance and cybersecurity, our expert team is here to ensure your technology works seamlessly, so you can focus on growing your business.

Unlock Your Potential - Partner with Us Today

It's no accident that we've been in business for over 35 years. HRCT has been voted #1 in IT and Telephone Services in Norfolk, Hampton Roads, and Virginia Beach - all because our team shows up for our clients every day. Reach out today to talk to one of our IT experts and learn how we can help!

Get In Touch Let's Talk: (757) 399-3350